Compliance Center

Privacy Policy

Your privacy is important to us. Review how Bolpulse by TechPulse protects your personal information.

Privacy Policy

This Privacy Policy applies to all users accessing Bolpulse operated by TechPulse. It explains how we collect, store, use, protect, and disclose your personal data, complying with the Digital Personal Data Protection Act, 2023 of India.
For privacy inquiries, contact: [email protected].

1. Scope of Policy

This Policy governs all personal data activities related to your use of the Bolpulse platform and associated services.

2. Information We Collect

2.1 Information You Voluntarily Submit

  • Account registration data: username, email address, phone number, date of birth, gender, profile photos, self-introduction, and other content you upload to your dating profile.
  • Payment transaction data: payment records, transaction amount, payment method, and billing details when you purchase in-web Credits via Indian Rupees.
  • User-generated content: chat records, messages, images, and text you send to other users during platform interactions.

2.2 Automatically Collected Technical Data

We automatically collect device information, IP address, operating system, web version, login timestamps, browsing behavior, feature usage logs, and crash reports. This information helps optimize platform security, stabilize service operations, and improve your product experience.

3. How We Use Your Personal Data

  1. To complete your user account registration, identity verification, and provide core Swipe Pulse matching and chat functions of Bolpulse.
  2. To process your in-web Credits purchase transactions, issue receipts, and maintain your virtual credits balance and consumption history.
  3. To verify user age, prevent underage access, fraud, account abuse, harassment, and illegal platform behavior, protecting community security.
  4. To send you service notifications, policy updates, order alerts, account security reminders, and official platform activity information.
  5. To conduct anonymous data analysis for product iteration, service optimization, anti-risk monitoring, and market research.

4. Data Sharing & Disclosure

We will never sell, rent, or lease your personally identifiable information to any third-party commercial organizations for marketing purposes without your explicit written consent. We may disclose your data only in these limited circumstances:

  • When required by official Indian government regulatory authorities, judicial institutions, or law enforcement agencies in accordance with legal procedures.
  • To trusted third-party service providers (such as payment gateways) who process your data only under our instructions and are bound by strict confidentiality agreements.
  • To protect our legitimate rights, user safety, public interests, or in response to abuse, infringement, and security incidents.

5. Data Storage & Security Protection

All your personal data is stored on secure servers within compliant jurisdictions. We apply industry-standard encryption, access controls, firewall protection, and regular security audits to prevent unauthorized access, leakage, tampering, or deletion.
Your chat data is only visible to you and your chat counterpart.

6. Your User Privacy Rights

You have the right to access, correct, and update your personal profile information on Bolpulse. You may submit an account deletion request, after which we will permanently erase your data in compliance with local data protection laws.
You may also opt out of receiving our marketing promotional messages at any time through your account settings.

7. Protection of Minors

Bolpulse only permits users aged 18 years or above to register and use our service. We do not intentionally collect data from users under 18. If we confirm a minor has registered, we will immediately suspend the account and delete all relevant data.

8. Policy Updates

We may periodically revise this Privacy Policy. Users will be notified of significant changes via in-web notifications or the email address linked to your account. Continued use of Bolpulse after updates indicates acceptance of revised clauses.

9. Contact Us for Privacy Enquiries

For privacy-related questions, data access, or deletion requests, contact our official support team at [email protected].